🎀 Personalize Your eGift

Thank you for your purchase! This page allows you to customize your eGift Certificate to ensure it’s perfect for the recipient.

Here’s what to do:

  1. Fill out the form below with the recipient’s details and any customizations you’d like to include.
  2. Choose how and when the eGift Certificate will be delivered—either directly to the recipient or sent to you for personal delivery.


Terms and Conditions

1. Recipient Notification

The recipient must be aware of the eGift Certificate in advance to avoid delivery issues. Anonymous gifts cannot be processed, as they can lead to confusion or rejection of the gift. The purchaser will be cc’d on all delivery emails for transparency.

2. Delivery Timeline

  • Standard Delivery: eGift Certificates are delivered via email within 3 to 5 business days of form submission.
  • Expedited Delivery: eGift Certificates are delivered via email within 1 to 3 business days for an additional fee of $25 CAD.
  • Priority Delivery: eGift Certificates are delivered via email within 24 hours (same day) for an additional fee of $35 CAD.
  • Rush Delivery Availability: Rush delivery is subject to availability and must be confirmed in advance by emailing carolyn@vocaleuphoria.com with the subject line: Rush eGift.

3. Accuracy of Information

The purchaser is responsible for ensuring that all information provided in the form is accurate, including:

  • The recipient’s name (as it will appear on the certificate).
  • The recipient’s email address.
  • The purchaser’s contact details for confirmation purposes.

Errors in the provided information may delay processing or delivery.

4. Refund Policy

eGift Certificates are non-refundable once processing has begun.

5. Delivery Confirmation

The purchaser will be cc’d on all delivery emails. If the purchaser chooses to deliver the eGift Certificate personally, they must indicate this in the form.

6. Customization

  • If no custom message is provided, the purchaser’s name will appear as the default gift giver.
  • Requests for specific design styles (e.g., festive, elegant, playful) will be accommodated wherever possible but are not guaranteed.

7. Email Delivery

The eGift Certificate will be sent to the recipient via email. The purchaser is encouraged to notify the recipient to check their inbox and spam/junk folder if the email is not immediately visible.

8. Payment and Submission

The purchaser must submit a unique payment code provided at checkout to validate the purchase. eGift Certificates will not be processed without a valid code.

9. Rescheduling and Cancellation Policy

Lessons booked using an eGift Certificate must be rescheduled or canceled at least 48 hours in advance. Failure to do so may result in the session being forfeited.

10. Changes to Recipient Details

Changes to the recipient’s name or email address must be requested before the eGift Certificate is sent. Once the certificate has been delivered, it is non-transferable and cannot be reassigned to another person.

To request pre-delivery changes, contact carolyn@vocaleuphoria.com immediately after completing the personalization form. Please include the unique payment code and updated recipient details in the email.

11. Disputes

Any disputes regarding the eGift Certificate must be reported within 7 days of the scheduled delivery date. Contact carolyn@vocaleuphoria.com for assistance.