Please read the following terms of service carefully. By booking and participating in lessons and workshops, you agree to adhere to these policies to ensure a productive and respectful learning environment.

Private Lessons

Cancellation Policy

• 24 hours notice is required to cancel or reschedule a private lesson. If less than 24 hours notice is given, you will lose that session.
• To cancel or reschedule, use the link in your booking confirmation or reminder email, click CANCEL/RESCHEDULE, and follow the instructions.

Online Lessons

• Environment:
  • Find a private, quiet, and well-lit space where you can sit and stand comfortably.
• Stability:
  • Keep your webcam in one place; do not hold your laptop, iPad, etc.
• Minimize Distractions:
  • Test your webcam, sound, and microphone prior to the session.
  • Inform others in your household not to disturb you during the session.
  • No spectators on or off camera.
• Zoom Settings:
  • To minimize audio glitches and delays, enable “Original Sound” in Zoom. Instructions for desktop and mobile apps can be found here. (This change is helpful but not mandatory.)

In-Person Lessons

• Location:
  • This is a private residence at Woodbine Ave and Mortimer Ave, just north of the Danforth in East York. Detailed location information will be shared once your booking is confirmed.
  • 10-minute walk from Woodbine Subway Station.
  • Closest buses: 62, 91, and 93.
  • Free street parking is available.
• Arrival:
  • There is no waiting area. Students are booked back-to-back, so please arrive on time. If you are early, please come to the door only at your scheduled time.
• Minors:
  • Students 17 and under must be accompanied by one parent or guardian on their first visit.
  • We can sit down and chat for a few minutes until your child is comfortable to proceed.
  • If your child is not comfortable, you may stay, but note that one-on-one lessons with children are more effective without distractions.
• No Spectators:
  • Do not bring friends or family to watch or hang out. They can wait in their vehicles or go for a walk.
  • Students who are parents, please do not bring your children to the session. If you cannot find a babysitter, please reschedule.

Pay-as-you-go vs Discounted Packages

Feature		Pay-as-you-go		Discount Packages
Commitment:		No commitment		Requires commitment to a package
Discount:		No discount		The more sessions in a package, the cheaper per session
Schedule:		No set schedule		All sessions must be scheduled before the booking deadline
Payment:		Pay per session		Must be prepaid in one payment
Scheduling:		Flexible		Must reschedule within booking deadline or additional fees apply
Cancellation:		24 hours notice required		24 hours notice required
Make-up Sessions:		n/a		Must be rescheduled before the booking deadline
Double Sessions:		Available – book 2x 45-min sessions, back to back		Available – book 2x 45-min sessions, back to back

Summary

• Pay-as-you-go: No commitment, no discount, no set schedule.
• Discount Packages: The more sessions you get in a package, the cheaper it is per session. All sessions in a package must be scheduled before their booking deadline, or pay-as-you-go pricing will apply.

Discount Packages

📦 PACKAGE:	💵 YOU PAY:	🗓️ # OF SESSIONS:	⏱️ DURATION:	💰 YOU SAVE:
🎤 INTRODUCTION (for new students)	$95	1x 45min	First Lesson	$0
📘 ESSENTIALS (for new or returning students)	$255	3x 45min	4 weeks	$30
💡 ENLIGHTEN (for new or returning students)	$400	5x 45min	6 weeks	$75
✨ ELATION (for new or returning students)	$525	7x 45min	8 weeks	$140
🌟 EUPHORIA (for new or returning students)	$700	10x 45min	12 weeks	$250
🎓 EDUCATE (for new or returning students)	$925	15x 45min	17 weeks	$450
⚡ ENERGIZE (for returning students only, no commitment)	$95	1x 45min	pay-as-you-go	$0

Package Rules

1. Packages must be prepaid in one payment.
2. All sessions in a package must be scheduled before the booking deadline.
3. If you cancel a session for any reason, a make-up session must be scheduled before the booking deadline, or you will lose that session; additional fees will apply.
4. Do not reschedule your package sessions outside of the booking deadline, or additional fees will apply.
5. If all sessions are not completed within the time frame, the package reverts to a pay-as-you-go rate of $95 per lesson, and a remaining balance fee will apply.
6. 24 hours’ notice is required to cancel or reschedule a session. If less than 24 hours’ notice is given, the session will be forfeited.
7. Double bookings are allowed but it is recommended to leave at least one day between sessions for homework and vocal rest.
8. Applicable taxes (13% HST) will be applied at checkout.
9. All fees are subject to change without notice.
10. Fees are non-negotiable, non-refundable, and non-transferable.

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Workshops

Registration & Payment

• Registration: All participants must register online prior to the start of the workshop. Spaces are limited and filled on a first-come, first-served basis. Registration is complete once the payment is received.
• Payment: All fees are non-refundable, non-transferable, and non-negotiable. Early Bird discounts are available for those who register before the deadline. Payment must be made in full at the time of registration.

Workshop Name:	Early Bird Discount! You Pay:	Early Bird Deadline:	# of Sessions:	You Save:	Start Date:	Scheduler:
Kids Glee Choir (9-12y/o)	$420	Saturday September 7, 2024	12 x 2hrs	$60	Saturday September 14, 2024	Book Here!
Adult Glee Choir (18+)	$560	Tuesday September 10, 2024	14 x 2hrs	$70	Tuesday September 17, 2024	Book Here!

Attendance & Participation

• Attendance: Regular attendance is crucial for the success of the workshop. Please notify the instructor in advance if you or your child will miss a session. There are no make-up sessions for missed classes.
• Participation: Active participation is encouraged in every session. This workshop is a safe space for learning, personal growth, and artistic expression. Everyone is expected to engage fully and support their peers.
• Homework: Participants are encouraged to bring a notebook and pen to each session. Recording devices are allowed for personal use during the workshop. Homework, such as practice recordings and lyrics, will be sent via email. Please review and practice these materials before the next session to ensure continuous progress.

Behavior & Conduct

• Supportive Environment: Respect and encouragement are core values of this workshop. Disruptive behavior, bullying, or any form of disrespect will not be tolerated. All participants are expected to contribute to a positive and supportive learning environment.
• Parent Conduct: Parents, guardians, and friends are asked to wait outside the sanctuary during the Kids Glee Choir & Conquer Karaoke sessions. Please respect the learning space and the focus required for the workshop.
• Supervision: Parents or guardians are responsible for ensuring that their child arrives on time and is picked up promptly after the session. The instructor is not responsible for supervising children before or after the designated workshop times.

Workshop-Specific Rules

Kids Glee Choir & Conquer Karaoke Rules

• Photos & Media: Photos will be taken during the workshop sessions and may be used for promotional purposes. Please ensure you fill out and submit the permission form as soon as possible.
• Behavior: All children are expected to follow the instructor’s guidance and participate in a respectful and positive manner. Disruptions may result in the child being asked to sit out of the session or, in extreme cases, to leave the workshop.
• Parent Involvement: Parents are welcome to support their child’s musical journey by encouraging practice at home. However, all directions and feedback during the sessions should come from the instructor to maintain a consistent learning experience.

Adult Glee Choir Rules

• Behavior: Participants are expected to maintain a positive and encouraging atmosphere. This is a collaborative workshop, and each member’s contribution is valuable.
• Commitment: Consistent attendance and participation are key to the success of the choir. If you have to miss a session, please inform the instructor in advance.

Photography & Media Consent

• Kids Glee Choir & Conquer Karaoke: Photos and videos will be taken during sessions and may be used for promotional purposes. Parents or guardians must complete and submit the media consent form to allow their child to be photographed or filmed.
• Adult Glee Choir: Photos and videos may also be taken during the Adult Glee Choir sessions for promotional use. By participating in the workshop, you consent to being photographed or filmed unless you opt out by notifying the instructor in writing.

Cancellation Policy

• No Refunds: All fees are non-refundable, non-transferable, and non-negotiable. Once you have registered and paid for the workshop, the commitment is final, and no refunds will be issued for any reason, including missed sessions.
• Instructor Cancellations: In the rare event that a session is canceled by the instructor due to unforeseen circumstances, you will receive a refund for the missed session. You will be notified of any changes to the schedule as soon as possible.
• Participant Cancellations: If you are unable to attend a session, please notify the instructor in advance. However, missed sessions cannot be made up or refunded.
• Emergency Situations: In the case of an emergency where the entire workshop must be canceled (e.g., due to severe weather, health advisories), you will be offered a credit towards a future workshop or session.