Terms and Conditions

READ don’t SKIM or it may cost you money!!!

General Rules and Etiquette

Please be courteous to the student booked before (or after) you and check/know/ask/print the directions ahead of time - this helps minimize phone interruptions. I might be with a student (in person or webcam session) or on my way back from an appointment and therefore unable to answer the phone prior to your session time. Please call/txt if you are more than 10 min late.

Cancellation Policy for Private Sessions

24hrs notice is required to cancel or reschedule a private lesson. Less than 24hrs notice and you will lose that session. To cancel or reschedule go to the emailed booking confirmation, click CANCEL/RESCHEDULE, and follow the instructions.

Webcam Rules

  • Find a private, quiet, secluded space with good lighting where you can sit as well as stand
  • Keep webcam in one place, do not hold laptop, iPad etc in your hands.
  • Let's avoid interruptions and minimize distractions:
    • Test your webcam, sound and mic prior to session
    • Ask other people in your household not to disturb you
    • NO SPECTATORS on or off camera please

In-Person Rules

  • The Workaround doors are always locked. Please text (647) 948-8994 upon arrival at the double doors.
  • If someone else happens to let you in, please send a text and wait by the door.
  • Students who are parents, to minimize distractions, please do not bring your child/children/toddler(s) into our session. If you cannot find a babysitter, please reschedule!
  • Kindly ask friends or family to wait outside. No spectators please.
  • Upon the first visit students who are children, 17 and under, must be accompanied by a legal guardian.
    • We can all sit down and chat for a few minutes and once your child is comfortable to proceed with the lesson you may wait In the waiting area. If you leave the building please return on time.
    • If your child is not comfortable then you may stay but please keep in mind that one-on-one lessons with children are significantly more effective without distractions.