Vocal Euphoria respects your privacy and is committed to protecting your personal information. This policy explains what information is collected, how it is used, and your rights regarding that information.
Who We Are
Vocal Euphoria is a Toronto-based voice and performance coaching practice operated by Carolyn Thompson.
Website: vocaleuphoria.com Contact: carolyn@vocaleuphoria.com
What Information We Collect
- Your name, email address, and phone number when you submit an inquiry or complete a booking form
- Booking-related information necessary to schedule and deliver services
- Payment information processed securely by third-party providers
Vocal Euphoria does not store full credit card or banking details.
How Your Information Is Used
- To respond to inquiries and manage communication
- To schedule, deliver, and manage coaching services
- To send booking confirmations, reminders, and follow-ups
- To issue invoices where applicable
- To meet legal, accounting, or administrative requirements
Third-Party Services
Online scheduling is managed through OnceHub. Personal data submitted through the booking system is subject to OnceHub’s Privacy Policy and Terms of Service.
Invoicing is handled through QuickBooks. Payment by Interac e-Transfer is processed directly. Payment by credit card is processed through third-party payment processors.
You can review OnceHub’s Privacy Policy at oncehub.com.
Data Retention & Security
Personal information is retained only as long as necessary to provide services and meet legal obligations. Reasonable technical and organizational measures are in place to protect your information from unauthorized access, loss, or misuse.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time, subject to legal retention requirements. You may also opt out of non-essential communications at any time.
To make a request, contact: carolyn@vocaleuphoria.com
Updates to This Policy
This Privacy Policy may be updated from time to time. Updates will be posted on this page and apply to future interactions.
Last updated: April 2026